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What
happens at my first initial exam?
The initial exam gives us a chance to see what your dental needs are,
as well as your phobias, anxieties, questions, and concerns. You will have a chance
to express any of your concerns and ask any questions. We will
perform any necessary X-rays and a comprehensive oral evaluation.
We will then go over the treatment plan and X-rays, then
together we'll figure out the most efficient and comfortable way to
proceed with your dental needs.
Will I have a cleaning done
on my first visit?
Most patients will receive a cleaning (Prophylaxis) on their first visit,
however there are a few types of cleanings, including deep cleaning (Periodontal
Scale & Root Plane) which needs to be completed in several
visits. Once we perform the comprehensive
oral evaluation, we'll determine what type of cleaning is best for
you, discuss the timeline and fees.
Do you take insurance?
We accept all insurance plans except DSHS and State Coupons. We
are participating members of Washington
Dental Service, Premera
Blue Cross and Regence Washington Health. We are
a Washington Dental Service "Premier Option" dentist, however
we are not a "DeltaPreferred
Option" dentist which may affect your coverage.
Before
your first visit, we will call your insurance and get a full run down of
benefits, so when you arrive we can explain how you, your benefits
and our fees work together. We highly recommend you familiarize
yourself with all of your insurance plans restrictions and benefits.
We will make sure we provide as much information as we can, but remember
your plan is a contract with you and your company. As a courtesy, we
will bill your insurance, however regardless of insurance payment, any
balance remaining will be your responsibility.
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How
are your fees?
We are very competitively priced for the Eastside Seattle Area.
And before we bill for any service, we will provide a treatment plan with an
estimate of all fees, estimated insurance coverage and personal balances for
you. Please call us with any other specific questions.
How do you bill?
We bill the insurance first by electronic mail, we will then give you
a statement of how much your insurance will not cover. If there
is an amount left that your insurance did not cover, we will bill you
for the difference. For basic and major services your co-pay is
due at the time of service. If you are a cash patient, we ask that payment be
received at the time of service.
What
forms of payment do you accept?

We accept VISA, MASTERCARD, AMEX, DISCOVER, checks and cash. We also accept online
payments through paypal.com. You may request a call back to make a
credit card payment over the phone by emailing
us.
Do
you see children?
We do see children as early as 2 years old but also recommend Pedodontist,
Dr. Dawn Woo, across the hall.
I'm
ready to set up an appointment, what next?
Go to our On-Line
Registration Form and we will contact you with some possible times
and days. Or if you prefer, give us a call at 425.837.0634 and we will help you get started. We look forward to meeting you.
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